OUR PRIVACY POLICY

Notice and Disclosure:

We respect your privacy! Any and all information collected from ordering on this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give in the ordering process will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions, please don't hesitate to let us know.

Resale or disclosure of information to third parties:

We do not sell, rent, loan, trade, or lease any personal information collected from our online credit processor, including membership forms or email lists. We do not collect or store any credit card numbers or expiration dates. We only retain your order name, mailing address, the item ordered and the amount paid, and do not provide this to any third parties.

Browser information collected on the website:

Occasionally we analyze our website log statistics to constantly improve the value of the materials available on website. This analysis allows us to look at the amount of traffic visiting our site and independent pages and which websites or directories are referring our viewers. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site. So we do not collect your email address. DNS, PID, PII (personal internet identifiers) or IP address just because you logon to bigbrushcreek.com. We don’t capture or store any of it. You are free to surf our site without concern.

Use of cookies:

We do not use or plant cookies on this site.
We do not use location data gathering services.
We do not track your online surfing or preferences in any way.
We do not use predictive analytics or programmatic algorithms.

Privacy of our email lists:

As of January, 2019, we have not set up an email blast program nor do we maintain an email list.

On occasion, we may email individuals showing a previous interest in music festivals though third parties like Jambase. We pay for that service as part of our marketing plan on a per blast basis and only promote in select geographical areas. We do not have access to those email addresses. Anyone emailing us independently is kept confidential. We do not add these inquiries into any kind of central database.

Choice/Consent:

Individuals must be given the opportunity to exercise choice regarding how individually identifiable information collected from them online may be used when such use is unrelated to the purpose for which the information was collected. At a minimum, individuals should be given the opportunity to opt out of such use. If you are ever contacted by our company and do not want to be contacted in the future, email unsubscribe to hal@rentapromoter.com Hal Davidson is the Festival Producer.

Online Security using your credit card:

When ordering on our website, we display in the browser, ‘https:’ showing that you are on an encrypted and secured page and that you using your credit card on that page is safe. We have never experienced a compromise in securing any credit card transaction. Payment Card Industry Data Security Standard (PCI DSS) compliance is designed to protect businesses and their customers against payment card theft and fraud. SecurityMetrics regularly inspects our website for PCI requirements to help avoid data theft. PCI DSS compliance is required by card brands such as Visa, MasterCard and Authorize.net also provides an additional layer of security and adheres to strict usage guidelines by processors and users, carefully filtering all transactions before completion. bigbrushcreek.com and brownpaperbag.com strictly prohibit unauthorized or fraudulent use of credit/ debit cards.

Data Quality and Access:

Bigbrushcreek.com takes reasonable precaution and great care to ensure that materials or products purchased are mailed to the correct name and address provided. In the event buyer provides faulty or fraudulent information, bigbrushcreek.com nor Festival Factory, LLC is responsible for non-delivery of products. All products shipped require prior payment regardless of incorrect shipping information provided. If we determine buyer has provided incorrect or fraudulent information in obtaining products, bigbrushcreek.com reserves the right to seek payment or damages incurred as a result of such fraudulent practices.

Third Party Use of our Information and Consent Required:

All information displayed on concert-promotions.com is hereby copyrighted, except where information from another source is used and owed by another party. Our information cannot be used, copied or altered in any way for profit, on other websites or in wide distribution online or in print without the written permission of bigbrushcreek.com. Bona fide media sources such as legitimate newspapers, e-zines, television or radio stations or networks or other accredited reporting agencies may refer to information found herein under the condition that 'bigbrushcreek.com' is mentioned in association with this information. All rights reserved 2018.

Customer Service:

Festival Factory, LLC
18127 Bowie Mill Rd.
Rockville, MD 20855 USA
Phone: 240-848-0889